Privacy Policy
Last Updated: December 5, 2025
OVERVIEW
At Ricardo Trading LLC (“Ricardo Trading,” “we,” “our,” or “us”), your privacy matters. This Privacy Policy explains how we collect, use, share, and protect information when you visit or interact with our direct-to-consumer website, ricardotrading.com, or otherwise use our products and services (“Services”). By using our Services, you agree to the practices described in this Policy.
WHAT THIS PRIVACY POLICY COVERS
This Policy applies to information collected by Ricardo Trading LLC through our Services, including information provided directly by you or collected automatically. It also covers information we receive from trusted partners who support our operations.
This Policy does NOT apply to:
- Third-party websites or services we do not control
- Third-party privacy practices
Always review third-party privacy policies before providing information to them.
POLICY CHANGES
We may update this Privacy Policy periodically. If we make material changes, we will post updates on our website. Continued use of the Services after updates constitutes acceptance.
INFORMATION WE COLLECT
We collect information in two ways:
1. Information You Provide Directly This includes:
• Name
• Email address
• Billing and shipping addresses
• Phone number
• Account login credentials
• Order details and purchase history
• Payment method details (processed by third-party processors; we do not store full card numbers)
• Communications with customer service
• Preferences and account settings
2. Information Collected Automatically We collect non-personal and aggregated data, such as:
• IP address
• Browser and device type
• Pages viewed and site navigation behavior
• Approximate location
• Referral source
• Cookies and other tracking technologies
Aggregated or anonymized information is treated as non-personal information.
HOW WE USE YOUR INFORMATION
We use your information to:
• Process and fulfill orders
• Communicate with you about purchases, updates, or support
• Personalize your shopping experience
• Improve our website and product offerings
• Detect security issues or prevent fraud
• Send marketing communications (only if you have opted in)
• Analyze site usage and performance
HOW WE SHARE YOUR INFORMATION
We may share your information with:
• Service providers (payment processors, shipping partners, hosting providers, email services, analytics providers)
• Marketing and advertising partners (if opted in)
• Fraud-prevention and security partners
• Legal authorities when required by law or to protect rights, safety, and security
We do NOT sell personal information.
If Ricardo Trading undergoes a merger or acquisition, customer information may transfer to the acquiring entity, subject to the same or substantially similar privacy protections.
PAYMENT INFORMATION
When you place an order, payment details are securely processed by compliant third-party vendors. These vendors may receive personal information necessary to complete the transaction. We do not store full credit card numbers on our servers.
COOKIES AND TRACKING TECHNOLOGIES
We use cookies, pixel tags, and similar technologies to:
• Enable site functionality
• Maintain your shopping cart
• Improve performance
• Deliver relevant advertising
• Understand usage patterns
You may disable cookies through your browser, but certain features may not function properly.
CHILDREN’S PRIVACY
Our Services are not directed to children under 13. We do not knowingly collect information from children under 13. If you believe a child under 13 has provided personal information, please contact us and we will delete it. DO NOT TRACK Our website does not respond to Do Not Track signals due to the need to process information essential to providing the Services.
YOUR CHOICES
You may:
• Update account information in your profile
• Opt out of marketing emails via unsubscribe links or by contacting us
• Manage cookie preferences through your browser
• Request corrections or deletion of your information (subject to legal obligations)
DATA RETENTION
We retain personal information only as long as necessary to:
• Provide Services
• Comply with legal obligations
• Resolve disputes
• Maintain business records
SECURITY
We use industry-standard security measures to protect your information. However, no internet transmission is 100% secure. You acknowledge that we are not liable for breaches arising from unauthorized third-party access beyond our reasonable control.
CONTESTS & PROMOTIONS
If you participate in promotions, contests, or sweepstakes, we may collect additional information required for entry or prize distribution. Sponsors may also receive information based on your opt-in selections.
CONTACT US
If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact:
Ricardo Trading LLC
953 Islington St
Portsmouth, NH 03801
Phone: 617-993-9900
Email: office@ricardotrading.com