Skip to content

Shipping policy

At Ricardo Trading, we want you to love your purchase. If for any reason you are not completely satisfied, we are happy to help with a return.

Eligibility for Returns

  • Returns are accepted within 30 days of the original purchase date.
  • Items must be unused, in original condition, and returned in their original packaging.
  • Proof of purchase is required.

Return Shipping Costs

  • Customers are responsible for all return shipping charges when requesting a refund to the original payment method.
  • If you choose to receive your refund as store credit, return shipping is free. We will provide a prepaid return label at no cost.

Refund Options

You may choose one of the following:

1. Refund to Original Payment Method

  • Return shipping costs are deducted or paid by the customer.

2. Store Credit

  • Full value of returned item(s) issued as store credit.
  • Free return shipping provided.

Non-Returnable Items 
Certain items may be marked as final sale or non-returnable. These items will be clearly identified at checkout.

How to Start a Return 
To initiate a return, please contact our customer support team with your order number and the item(s) you wish to return. We will guide you through the process and provide the appropriate return instructions or a prepaid label if eligible.